These Terms of Service (“Terms”) govern your access to and use of the Heat and Eat Meals website, products, and services. By accessing or using Heat and Eat Meals, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use our services.
1. Account Registration
1.1 Account Creation: Users may create accounts on Heat and Eat Meals to access certain features.
1.2 Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
2. Use of Services
2.1 Content Submission: Users may submit content, such as reviews, comments, and images, to Heat and Eat Meals. By submitting content, you grant Heat and Eat Meals a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.
2.2 Prohibited Conduct: You agree not to engage in any of the following prohibited activities:
- Violating any laws or regulations.
- Posting or transmitting unauthorized commercial communications (spam).
- Interfering with, disrupting, or creating an undue burden on Heat and Eat Meals or the networks or services connected to Heat and Eat Meals.
- Attempting to gain unauthorized access to Heat and Eat Meals’ computer systems or networks.
3. Purchases and Payments
3.1 Product Availability: All purchases made through Heat and Eat Meals are subject to product availability. We reserve the right to limit the quantities of any products or services that we offer.
3.2 Payment: You agree to provide accurate and complete payment information when making a purchase. Prices are subject to change without notice.
4. Intellectual Property
4.1 Ownership: All content, trademarks, logos, and other intellectual property on Heat and Eat Meals are owned by Heat and Eat Meals. You may not use, reproduce, modify, distribute, or display any part of our intellectual property without our prior written consent.
5. Feedback and Suggestions
5.1 Submission: We welcome your feedback, comments, or suggestions regarding Heat and Eat Meals. By submitting feedback to us, you grant us the right to use and incorporate your feedback into our services without any obligation to you.
6. Limitation of Liability
6.1 Disclaimer: Heat and Eat Meals provides its services on an “as-is” and “as-available” basis. We make no warranties or representations about the accuracy or completeness of our services.
6.2 Limitation of Liability: In no event shall Heat and Eat Meals be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, arising out of or relating to your use of Heat and Eat Meals.
7. Modifications to Terms
7.1 Changes: Heat and Eat Meals reserves the right to modify or revise these Terms at any time. We will notify you of any changes by posting the revised Terms on our website with a new effective date.
8. Delivery Requirements
8.1 Delivery Requirements: While we recommend being available to receive your Monday delivery, it is not mandatory. Our deliveries are contactless: the driver will knock or ring the doorbell and leave the order at your door. Please note that deliveries occur only on Mondays between 11 am and 7 pm, and specific delivery times cannot be chosen.
It is the customer’s responsibility to promptly retrieve the order upon delivery. We do not offer refunds for orders that become warm after delivery due to being left outside. To ensure the food remains cold and fresh, we advise customers who won’t be home during the delivery window to opt for pickup at The Grill on Main.
9. Food Allergies
9.1 Allergen Disclaimer: While we strive to provide accurate allergen information, it is important to note that our products may be prepared using ingredients that are manufactured in facilities that also process allergens such as peanuts, tree nuts, dairy, soy, wheat, eggs, and others. Therefore, we cannot guarantee that our products are free from allergens.
9.2 Cross-Contamination: Our meals labeled as allergen-free are made in a kitchen where cross-contamination with allergens can occur. We recommend that customers with food allergies or dietary restrictions exercise caution when consuming our products.
9.3 Customer Responsibility: It is the responsibility of the consumer to review product labels, ingredients lists, and allergen information provided on our website before consumption. If you have specific concerns about allergens, please contact us for more information before making a purchase.
10. Contact Us
10.1 Questions: If you have any questions about these Terms, please contact us at [email protected].