Delivery Information
Delivery Schedule
- Day: Monday
- Time: Between 10:00 AM and 7:00 PM
- Customers can leave a note at checkout with their preferred delivery time. We’ll do our best to accommodate, but delivery times aren’t guaranteed.
Contactless Delivery
- Our deliveries are contactless to ensure promptness and to keep our driver on schedule.
- The driver will knock or ring the doorbell and leave the order at the doorstep.
Maintaining Freshness
- All orders come with an ice pack to maintain freshness during delivery.
Customer Responsibility
- It is the customer’s responsibility to retrieve their order promptly upon delivery.
- We do not offer refunds for orders that become warm after delivery due to being left outside.
Returning Customers
- If you’re a returning customer, please leave your insulated bag and ice packs outside on delivery day so the driver can pick them up when dropping off your new order.
Questions or Concerns
- If you have any questions or need assistance, please contact us at info@heatandeatmeals.com.